SWAP Global Ventures

India-built delivery for US business growth

Precisionoperations,deliveredfromIndiatotheworld.

SWAP Global Ventures runs dependable back-office, research, finance, bidding, and knowledge processes from Nagpur — with disciplined reporting and continuous process improvement built into every engagement.

30+

Years of leadership experience in professional services

India → US

Dedicated delivery model for American clients

Nagpur

Headquarters with world-class IT infrastructure

Cinematic abstract operations visualization
BPO & KPOIndia → US deliveryNagpur headquartersProcess disciplineStructured reportingOnline biddingFinance operationsKnowledge processesBPO & KPOIndia → US deliveryNagpur headquartersProcess disciplineStructured reportingOnline biddingFinance operationsKnowledge processes

30+

Years of leadership experience

Nagpur

Central India headquarters

India → US

Dedicated offshore delivery model

Delivery architecture

How work flows from your US team to Nagpur — and back with clarity.

A structured operating bridge designed for American clients who need reliable execution, visible controls, and reporting that matches their business rhythm.

Communication windows, escalations, and status updates are aligned to US client expectations — not just India office hours.

01US

Intake & scoping

We map recurring tasks, SLAs, reporting obligations, and exception paths before transition begins.

02India

Pod assignment

Specialists in Nagpur are assigned with clear ownership, documented SOPs, and defined handoff rules.

03India

Execute with QA

Work runs through review checkpoints, escalation protocols, and quality controls at every stage.

04US

Report & review

Structured updates and performance reporting give US stakeholders visibility without operational overhead.

05Both

Improve with data

Wins, losses, and bottlenecks feed back into the operating model for measurable efficiency gains.

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Global reach

India-built delivery with US-aligned communication

Structured handoffs, visible controls, and reporting that matches your business rhythm.

Operating model

How work gets done in India for US clients

Specialist pods, clear QA rules, and reporting that gives stakeholders visibility without overhead.

Aligned communication

Work windows, updates, and escalations aligned to US client expectations.

Documented controls

SOPs, review checkpoints, and exception handling for every workflow.

Continuous improvement

Metrics-driven process refinement, not just task execution.

Cost-effective scale

Nagpur's efficient cost structure with world-class talent and infrastructure.

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“Bridging the gap between Indian operational excellence and American business expectations.”

Nagpur, India — serving clients across the United States

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Why SWAP

Process depth, not just task volume

Precision, visibility, and measurable improvement for decision-makers.

01

Operational transparency

We emphasize reporting cadence, process visibility, and measurable improvement -- not just task execution.

02

Cross-functional capability

Our teams span research, data processing, finance support, customer support, and time-sensitive bid work.

03

India-based cost advantage

Nagpur offers a cost-effective, talent-rich delivery base with world-class IT infrastructure for international clients.

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Execution layer

Specialist pods running your recurring workflows

Documented SOPs, review checkpoints, and exception handling — not ad-hoc task completion.

Capabilities

From knowledge work to back-office execution

Web Research & Data Analysis
Data Conversion and Digitization
Bid Processing & Pricing
Receipt & Bill Data Entry
Accounting Services
Non-voice Customer Support

Data Entry & Processing

High-accuracy input, cleanup, and compilation work across paper, image, and transactional sources.

14 service lines

Data Conversion & Digitization

Turn raw, fragmented, or legacy data into structured business-ready formats and searchable digital records.

4 service lines

Form Processing

Support repetitive, rules-driven form handling for operations teams that need reliable throughput.

4 service lines

Scanning & Indexing

Digitize physical archives and image-heavy records so data becomes searchable, portable, and auditable.

6 service lines

Our process

Four steps to reliable offshore delivery

01

Discover

We map every recurring task, reporting obligation, SLA, and exception path before transition begins.

02

Build the pod

We assign specialists in Nagpur, define ownership, and establish communication windows aligned with your timezone.

03

Execute with controls

We run your processes with QA checks, escalation rules, and documented handoffs to protect accuracy and turnaround.

04

Improve with data

We feed wins, losses, and bottlenecks back into the operating model to unlock efficiency gains over time.

Case study

Process efficiency that strengthened the bottom line

US hardware & software reseller — outsourced back-office execution with measurable operational rigor.

Monthly

Wins & losses reporting cadence

Structured

QA checkpoints on every workflow

Offshore

India pod aligned to US rhythm

Engagement

Back-office & reporting

Delivery

Nagpur → US

Client success

Process efficiency that strengthens the bottom line

See how we helped a US-based reseller improve operations through structured offshore support.

US-based hardware & software reseller

How a US-based reseller increased process efficiency and improved its bottom line with SWAP.

SWAP served as an efficiency partner for outsourced back-office execution, delivering accuracy, structured reporting, and process rigor that directly strengthened the client's operations.

  • Value-added reporting through monthly wins-and-losses analysis
  • Operational support for time-sensitive, detail-heavy workflows
  • A delivery model designed to improve process efficiency and strengthen financial outcomes
Read the full story →

Leadership

The team behind SWAP

RS

Founder

Rajay Surana

A certified Chartered Accountant with over 30 years of experience in the professional services sector. He has served as Executive Director of a GIS company, led large teams to perform land-surveys and map digitization covering approximately 20,000 sq. kms. of land, and has served on boards of companies and non-profit organizations.

RS

CEO

Rashi Surana

A postgraduate with an MSc in Marketing who brings strategic thinking, brand management expertise, and communication skills. Her mass-media background supports compelling brand narratives, stronger public positioning, and a customer-centric culture aligned with market trends and client needs.

KA

Advisor

Kaanchan Ambaskar

A chartered accountant and qualified Information Systems Auditor with over a decade of consulting experience. She has designed business processes for Finance and Accounts and Materials Management functions and has been involved in their implementation, monitoring, and execution.

SD

Advisor

Shailesh Deshpande

Brings Big Four consulting experience across management and technology consulting. He holds a Bachelors degree in Electronics Engineering from the University of Pune and a Masters degree in Computer Science from Virginia Tech, and has served private and public sector clients in India, the US, and New Zealand.

Board advisors: V.K. Surana, Anil Parakh, Harish Waghela

Investment advisory

Portfolio support and market intelligence

Our investment advisory division provides portfolio support, live market intelligence, learning-centre resources, and direct investor consultation from the Nagpur office.

Portfolio & markets

  • View Your MF Portfolio
  • Markets Live
  • Market View
  • Sensex / Nifty
  • +2 more resources

Research & publications

  • The INVESTigator - Latest Issue

Tools & learning

  • Products / Downloads / Tools / Learning Centre
  • SIP Reckoner
  • Goal Planner
  • TAX Reckoner F.Y. 2022-23
  • +2 more resources

Investor resources

  • Common Transaction Form
  • Capital Gain Bonds - u/s 54EC
  • Mutual Funds Basics
  • Crorepati at 60
  • +5 more resources
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Get in touch

Let's discuss your operational needs

Office

SWAP Global Ventures Pvt. Ltd.

1st Floor, V.C.A. Complex, Gate No. 8, Above NCC Office, Civil Lines, Nagpur - 440001

Phone

+91-712-6641166 / 67

Email

mutualfunds.swap@gmail.com

Send us a message

We typically respond within 24 hours.